These terms and conditions as well as any amendments thereof are part
of a contract between you(consumer) and GI Technology Private Limited and govern
the use of ICash. The Terms and Conditions (as may be amended from time
to time, the "Agreement") is a legal contract between you being, an individual customer,
user, or beneficiary of this service of at least 18 years of age, and GI Technology
private Ltd having its registered office at C-9, 2nd Floor, Left Wing,Thiru- Vi- Ka Industrial Estate,
Guindy, Chennai, Tamil Nadu,Pin Code- 600 032. All services
are rendered by GI Technology private ltd through its platform under the brand name
'ICash'. Hence all the rights, benefits, liabilities & obligations under
the following terms & conditions shall accrue to the benefit of GI Technology private
ltd. (together with its subsidiaries and other affiliates, "us", "We" or "ICash"),
regarding your use of our prepaid mobile/DTH recharge purchasing services to purchase
prepaid mobile/DTH recharge or Services regarding Semi Closed Wallet of ICash
Marketplace or such other services which may be added from time to time (all such
services are individually or collectively are referred as Service or Services as
they case may be).
Service can be used by you subject to your adherence with the terms and conditions
set forth below including relevant policies. ICash reserves the right, at its
sole discretion, to revise, add, or delete portions of these terms and conditions
any time without further notice. You shall re-visit the "Terms & Conditions" link
from time to time to stay abreast of any changes that the "Site" may introduce.
- Any duplication of a ICash account will be subject to cancellation.
- ICash once submitted for purchase will not be cancelled.
- GI Technology Private Limited shall not be liable / responsible for any defect in
the product/merchandise/goods or services availed using ICash. GI Tech does
not warranty against any damage or defect for the above mentioned transactions.
- The ICash is not subject to renewal.
- ICash and card number is the exclusive property of GI Technology Private Limited.
You hereby unconditionally agree to destroy the card on its cancellation or if required
to do so under our instructions.
- You agree to pay the full amount of the value of this ICash.
- GI Tech shall not be responsible for any misuse of the ICash.
- GI Technology Private Limited reserves the right to amend or withdraw the ICash
without any prior notice.
- GI Technology Private Limited will resolve all disputes pertaining to ICash
at its sole discretion. Decision of GI Technology Private Limited in this regard
shall be final.
- All transactions through ICash are subject to applicable Indian laws.
- No claim is made by ICash about being a substitute for cash. This is a mode
to facilitate online payments on the Internet.
- All disputes arising out of any transaction pertaining to the use of ICash,
shall be subject to exclusive jurisdiction of Chennai High Court.
- Card is valid for a period of one year from the date of purchase or from the date
of top-up/recharge.
- ICash is only a payment gateway and shall not be responsible for the quality,specification
or delivery of the product purchased. Any dispute with respect to the same has to
be taken up by the purchaser directly with the seller of the product through the
website.
- Should agree to pay transaction charges as applicable from time to time.
- You must be 18 years or older to use the ICash services.
- Your name does not appear in any list of terrorist individuals or banned organisations
or money laundering activities.
- Provide true, accurate, current and complete information about yourself ("Registration
Data"), your Payment Account details ("Payment Data"), your Biller details ("Biller
Data")
- Maintain and promptly update the Registration Data, Payment Data and Biller Data
to keep it true, accurate, current and complete. If you provide any information
that is untrue, inaccurate, not current or incomplete, or ICash reasonable grounds
to suspect that such information is untrue, inaccurate, not current or incomplete,
ICash the right to suspend or terminate your account and refuse any and all
current or future use of the Service (or any portion thereof). The term biller includes
telecom operators.
- Please inform us through call center in case of any unauthorized transaction , timely
notification will help us to recover the fund
Usage of Services
- ICash would not allow domestic money remittance immediately after loading your
wallet. You need to provide proper KYC to our customer service team to enable the
Domestic Money Remittance service as instructed by RBI. In case of any doubtfulness
or mismatched data acquired from you ICash has all the responsibility to block
your card or wallet and in turn stopping from usage of any of our services through
the wallet. Once you register with your mobile number MPIN will be sent to the given
number which should be used for LOGIN and Transaction purpose. Do not share the
MPIN with any person(including our staff). Three invalid MPIN attempts are allowed
and if you do 4th invalid MPIN attempt we will block your card immediately, to activate
the card you need to contact our customer care support.
- ICash is only a reseller of prepaid mobile services by telecommunications service
providers or the providers of such prepaid recharge or other distributors or aggregators
of such companies. Any disputes regarding the quality, minutes provided, cost, expiration,
or other terms of the Recharge purchased must be handled directly between You and
the Telco.
- In order to use the Service, you may need to obtain access to the World Wide Web,
either directly or through devices that access web-based content, and pay any service
fees associated with such access.
- ICash and business partner reserve the right to charge and recover from the
User, fees for availing the Services. You are bound by such revisions and should
therefore visit the ICash Website or check with the official business partner
channel through which you are availing the Service to review the current fees from
time to time. In the event that you stop or seek a reversal of the Payment Instructions
as may have been submitted, ICash shall be entitled to charge and recover from
you and you shall be liable to pay such charges to the Bill Payment Service as may
be decided by ICash. These charges shall be charged on to your designated
Payment Account or in any other manner as may be decided by ICash.
- From time to time, ICash, at its sole discretion, can add to or delete
from such list of Billers or types of Payment Accounts that can be used in respect
of making payments to a Biller. In any event (i) the type and range of Payment Accounts
that can be used for making payments may differ for each Biller depending on Biller
specifications (ii) there may be an additional fees/charge when using certain types
of Payment Accounts in respect of a Biller; and (iii) the terms upon which a payment
can be made to a Biller can differ depending on whether a Card or a Bank Account
is used to issue the Payment Instruction.
ICash assumes no responsibility and shall incur no liability if it is unable
to affect any Payment Instruction(s) on the Payment Date owing to any one or more
of the following circumstances:
- a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid
and delayed.
- b. If the Payment Account has insufficient funds/limits to cover for the amount
as mentioned in the Payment Instruction(s)
- c. If the funds available in the Payment Account are under any encumbrance or charge.
- d. If your Bank or the NCC refuses or delays honouring the Payment Instruction(s)
- e. If payment is not processed by biller upon receipt.
- f. Circumstances beyond the control of ICash(including, but not limited to,
fire, flood, natural disasters, bank strikes, power failure, systems failure like
computer or telephone lines breakdown due to an unforeseeable cause or interference
from an outside force)
In case the bill payment is not effected for any reason, you will be intimated about
the failed payment by a sms or email.
- ICash is only an agent for booking bus ticket, flight ticket and hotel. It does
not operate services of its own. In order to provide a comprehensive choice of operators,
departure times and prices to customers, it has tied up with many Hotels, Operators
and service providers. ICash’s advice to customers is to choose hotels,
Operators they are aware of and whose service they are comfortable with.
Our Responsibilities:
Issuing a valid ticket (a ticket that will be accepted by the operator) for its'
network of operators. Providing refund and support in the event of cancellation
subjected to operator conditions. We will provide customer support and information
in case of any delay.
Operator’s Responsibility:
Not departing / reaching on time. Operator’s employees being rude. Operator's seats
etc not being up to the customer's expectation. Operator cancelling the trip due
to unavoidable reasons. The baggage of the customer getting lost / stolen / damaged.
Operator changing a customer's seat at the last minute to accommodate a lady / child.
In case of bus the customer waiting at the wrong boarding point (please call the
operator to find out the exact boarding point if you are not a regular traveller).In
case of bus the operator changing the boarding point and/or using a pick-up vehicle
at the boarding point to take customers to the bus departure point
Cancellation/Refund Policies:
All sales of Recharge are final with no refund or exchange permitted. You are responsible
for the mobile number or DTH account number you purchase Recharge for and all charges
that result from those purchases. ICash is not responsible for any purchase
of Recharge for an incorrect mobile number or DTH account number. In case of refund,
all Refunds will be credited to your Semi Closed Wallet. Read the ticket cancellation/Refund
policy carefully. Tickets will be cancelled/refunded as per the policy mentioned
with the ticket. The subsequent charges will be according to operator’s decision
and the ICash or agent network charges including transaction charges will be
applicable.
Cancellation charges are calculated on the actual fare of the ticket. If any discount
coupons are used while purchasing the ticket, the discounted value would be used
to calculate the refund amount when a ticket is cancelled.
In case a booking confirmation e-mail and sms gets delayed or fails because of technical
reasons or as a result of incorrect e-mail ID / phone number provided by the user
etc, a ticket will be considered 'booked' as long as the ticket shows up on the
confirmation page of our website.
Charges & Validity
You shall pay the Service Charges prescribed by ICash in the form and manner
prescribed for such payment. ICash may at its discretion, change, amend, increase,
or reduce the Service Charges without prior intimation to the Customer. ICash
reserves the right to levy charges/ charge commission upon any amounts loaded upon
your ICash Wallet or any amounts spent/utilized by you using ICash.